Playing media files
Why can't I preview a media file?
Some media files cannot be previewed because Kazaa does not recognize their file type.
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Why does Kazaa sometimes crash when playing a media file?
Kazaa relies on the embedded Windows Media Player for playback, so if it crashes when viewing a movie it will bring Kazaa down with it.
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Why can't I play a media file or why do I get a ‘Player Error’ when trying to play a media file?
There are several reasons that this may happen:
- You don't have the software on your computer to properly
view the file. Kazaa relies on Windows
Media Player and Internet Explorer to view files. Ensure
you have the latest versions of these products installed.
- You don't have the Codec you need to play the file.
Codecs are different systems of encoding sound or video
files. Upgrading to the latest version of Windows Media
Player and installing the latest version of QuickTime
will ensure you have the most popular Codecs installed
on your system.
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Why do I only get sound and no video, or video and no sound?
You don't have the Codec you need to play that part of
the file. Codecs are different systems of encoding sound
or video files. Upgrading to the latest version of Windows
Media Player and installing the latest version of QuickTime will ensure you have the most popular Codecs installed on your system.
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