Contacting Kazaa
How do I get support?
Take a look through these Help / Support pages – there’s a good chance that the answer to your question is here.
Contact Us
Can’t find an answer to your query on these Help pages? No problem, we can help you!
To contact Kazaa directly please
click here and tell us about your question, problem or enquiry. This will lodge your enquiry with Kazaa and one of our customer support team will respond as soon as possible.
The information that you provide gets submitted directly to our customer service team, so to get quick personalised help please provide us with as much detail as possible.
Can I get telephone support?
You can contact Kazaa customer support on 1800-401-1435 between the hours of 9am and 5pm Pacific Time. If you call us outside of these times, please leave a message and we will get back to you within one business day.
Mobile Subscription Support
Help – Text
'HELP' to 52922 (Or if registered prior to March 24, 2009 text HELP to 44577) for text information on your Kazaa™ Subscription Service. You may also contact us toll free at 1-866-309-9203
24 hours days- 7 days a week or by sending an email to
info@kazaa.aavalue.com or using the online form.